Advertiser / User Terms
Version: 1.0 Effective date: 20 October 2026 Last revised: 20 October 2026
1. Scope and document priority
These Advertiser / User Terms apply when AdProMax Global Limited (“AdProMax”, “we”, “us”) agrees in writing to provide services or access to an advertiser, business user or other authorised customer (“User”, “you”). They apply with the accepted order form, commercial schedule, service description, onboarding record and any DPA (together, the “Service Documents”).
If the Service Documents conflict, the following order applies unless an order form expressly states otherwise: (1) signed order form or master agreement, (2) DPA, (3) commercial schedule or service description, (4) these Terms, and (5) onboarding materials.
2. Company identity
ADPROMAX GLOBAL LIMITED Hong Kong Company No.: 80862783 Business Registration Certificate No.: 80862783-000-07-26-2 Registered office: Room 18, 2/F, TusPark, 118 Wai Yip Street, Kwun Tong, Hong Kong Contact: [email protected]
3. Own-business use, authority and security
The service is for the User’s own business use or another purpose expressly approved in the Service Documents. The User confirms that it has authority to accept these Terms and to provide onboarding information, instructions, creative, data and assets.
The User must maintain accurate account information, protect access credentials and use reasonable security measures. The User must promptly report suspected unauthorised access, account compromise, data exposure or material security incident involving the service.
4. Campaign and business responsibility
The User is responsible for its campaigns, products, services, fulfilment, customer obligations, privacy disclosures, legal claims, creative, targeting, tracking, landing pages and statements it supplies, approves or directs.
The User must ensure that its activity complies with applicable law, platform rules and the Service Documents. AdProMax does not guarantee campaign approval, ad delivery, account availability, conversions, sales, return on ad spend or any other performance result.
5. External platform decisions and prohibited use
Advertising platforms independently decide eligibility, approval, delivery, review, suspension and enforcement. AdProMax does not control those decisions.
The User must not use the service for unlawful activity, fraud, deception, infringement, prohibited products or services, policy evasion, unauthorised asset access, credential sharing, bypassing verification or platform controls, or any activity that puts AdProMax, a platform or another person at risk.
The User may use only assets, accounts, payment methods, data, pixels, audiences and business resources for which it has documented authority.
6. Pre-funding, fees, taxes, incentives, reconciliation and refunds
Where pre-funding is required, the User must provide cleared funds in the amount, currency and timing stated in the Service Documents before the relevant service can be activated or continued. Fees, taxes, currency conversion, platform charges, incentives, reconciliation and eligible refunds are governed by the Service Documents.
No incentive, credit, refund or balance is due unless it is expressly documented, earned under its conditions and legally available. Eligible refunds are limited to amounts actually recoverable, not already used and not subject to a platform hold, dispute, chargeback, compliance review, tax obligation or other stated restriction.
7. Privacy and personal data
Each party must handle personal data in accordance with applicable law and the Service Documents. If AdProMax processes personal data on behalf of the User, the parties must use an applicable DPA or other written data-processing arrangement before that processing begins.
The public Privacy Policy covers website use and enquiries only. It does not replace the DPA or Service Documents.
8. Confidentiality and intellectual property
Each party must protect the other’s non-public business, technical, commercial and personal information and use it only for the service relationship. Each party retains ownership of its pre-existing intellectual property. No ownership transfers except as expressly stated in the Service Documents.
9. Suspension, termination and effects
AdProMax may suspend access or performance where reasonably necessary to address security, non-payment, platform restrictions, suspected breach, legal risk, inaccurate onboarding information or harm to the service. Where appropriate, AdProMax will provide notice of the reason and the remediation steps.
Either party may terminate as provided in the Service Documents. On termination, the User must stop using the service, pay undisputed amounts due, protect and return or delete confidential information where required, and cooperate with an orderly transition subject to security, law, platform rules and any outstanding obligations.
10. Liability, indemnity, notices and changes
[Legal confirmation required.] Liability caps, exclusions, indemnities and the notice process must be approved for the intended commercial model and jurisdiction before publication or acceptance. Until approved, no specific cap, exclusion or indemnity clause should be treated as final.
AdProMax may update these Terms for future use by publishing a new version and effective date. A material change to an existing relationship requires the notice and acceptance process stated in the Service Documents.
11. Governing law and disputes
Governing law and dispute resolution — [Legal confirmation required]. The governing law, court forum or arbitration mechanism must be approved by legal counsel and stated here before these Terms are made effective.